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1. Clients who call with a request to make an appointment never have a diary in front of them.
2. The phone will definitely ring at the very moment when you finish dialing the number on the other device.
1. We have always done it this way.
2. I didn’t know you needed it so urgently.
3. Nobody told me to act.
4. I'm waiting for the go-ahead.
5. How was I to know that this was not at all the same?
6. This is her job, not mine.
7. Wait for the boss to return and ask her.
8. Usually we don't make many mistakes.
9. I didn't think it was that important.
10. I'm so busy I just can't go back to it over and over again.
11. It seemed to me that I already told you about this.
12. I was not taken here for this.
The unexpected free time will be wasted.
Never ask two questions at once in a business letter. In the response message, they will consider the one that interests you less, and will not write a word about the other.
The phone never rings when you have nothing to do.
Those whom the almighty gods wish to destroy, they first hang on to standby.
The phone call you are waiting for rings out one minute before the end of the working day.
The loss is always found in the first place you look, but it is never found when you look there for the first time.
The location of all objects in the office cannot be known at the same time.
If one missing is found, something else will disappear.
After you've added two weeks to your schedule for anticipated delays, remember to add two more Delhi for unexpected unexpected delays.
The number of minor ailments among employees of any firm is inversely proportional to the state of health of the firm itself.
The work grows, striving to fully occupy all the time available for its completion; the importance and complexity of the task to be completed are perceived as directly proportional to the time allotted for its completion.
The project of any work grows, striving to completely take all available space.
If two projects are to be done at the same time, then no matter how large the available work areas are, both projects will need the same premises.
Never walk down the office hallway without a piece of paper in your hand.
If any paper is confidential, it will certainly be left in the copier.
Never let your bosses know that you are any better than them.
You never know who is right, but you always know who the boss is.
Nothing is impossible for someone who does not have to do it himself.
Equal and oppositely directed criticism always corresponds to every action.
In any organization there is a person who thoroughly knows what is happening there. He must be fired.
It's easier to get forgiveness than permission.
For any nature of human activity, work tends to occupy the lowest hierarchical level.
1. No matter how much work you do, it will never be enough.
2. What you don't do is always more important than what you do.
In a hierarchical system, the rate of payment for a certain type of work grows in inverse proportion to the degree of trouble and difficulty of the specified work.
If you are able to maintain your presence of mind when everyone around you is losing their head, then you simply do not understand the problem that has arisen.
Easier to criticize than correct.
Asking stupid questions is easier than correcting stupid mistakes.
If you receive two conflicting orders, obey both.
Always act exactly as your boss would if he knew what he was talking about.
No boss will keep a subordinate who is always right.
The only time in a day that you let yourself sit back and relax is the only time your boss walks through the office.
Don't be irreplaceable. If you cannot be replaced, then you cannot be promoted.
Every faith always corresponds to an equal and opposite directed distrust.
1. Before you act, think - it’s not your money that is being spent.
2. Everything good in management is the expression of one great idea.
3. No leader will waste efforts to prove his own wrong.
4. If complex calculations are required to justify some action, discard them.
Being punctual only means that your mistake will be made on time.
Whoever doubts is probably right.
Anyone's chances of doing a job are inversely proportional to the number of others who can do it in their place.
There is no better time to put off what you don't feel like doing than right now.
Doing one thing is simply impossible.